keyboard and mouse not working after wnds 10 reset

  Ashley Moore 17:01 19 Jun 2018
Locked

Hi guys, One of my friends recently gave me a Dell Optiplex 390 but couldn't remember the password so i reset it with windows 10. It all went fine until I get to the language and keyboard set up when I can't input as neither my mouse and keyboard work. They both work in legacy bios and on other computers so I know it's a software issue, I'm assuming I need to get on to windows to install the drivers but can't get past this stage! it's really frustrating, I don't have a PS/2 keyboard input and the Dell bios I can access doesn't have the enable usb Keyboard bit I've seen on videos. Any help would be excellent! Thanks in advance

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Alienware Area 51m review

Serif just launched its InDesign killer Affinity Publisher

macOS Catalina Preview: First look at the new Mac update

Les meilleurs antivirus pour Mac (2019)