Keyboard and LED monitor will not connect to comp

  tjm8679 14:26 28 Mar 2018
Answered

Hello!

I just built a computer and I am having trouble connecting my keyboard and LED monitor.

They keyboard is a HAVIT gaming keyboard and mouse. The mouse works in every USB port, but the keyboard works for about 5 minutes then turns off. The monitor does not connect to the computer at all. All I get is the "No Signal" boc on the monitor. I have tried HDMI, VGA, and DVI cables and none work.

The motherboard is a MSI b350m gaming pro and the Graphics card is a GIGABYTE GeForce GTX 1060 DirectX 12 GV-N1060G1 GAMING-6GD REV 2.0 6GB 192-Bit GDDR5 PCI Express 3.0 x16 ATX Video Card.

I have not been able to install Windows yet since I cannot see BIOS setup.

I connected the keyboard and monitor to another computer, and they work then. Any ideas on what it could be? Thanks in advance!

  Fruit Bat /\0/\ 15:28 28 Mar 2018

Try coupling the monitor to the onboard graphics se if it works then.

if not then remove the graphics card and retry the onboard graphics then.

  tjm8679 16:11 28 Mar 2018

Did not work, and there's still the keyboard issue as well

  Fruit Bat /\0/\ 16:56 28 Mar 2018

Check the 8 pin CPU pwr1 connect is correctly fitted.

  wiganken2 17:41 28 Mar 2018

What is your monitor make, model and size. Also what inputs does your monitor have? I notice your card has DVI-D Dual Link output but if your monitor only supports 1920 x 1200 res at 60HZ then you need a DVI-D Single link cable. Also your card has HDMI 2.0b output but your monitor may not support that version. Just a thought.

  tjm8679 18:04 28 Mar 2018

The monitor is an Acer GN246HL 3D Gaming Display 144hz 1900x1080. I have tried HDMI, VGA, and DVI and none work

  wiganken2 19:28 28 Mar 2018
Answer

So your monitor is a gaming display working at 144Hz? Your graphics card seems to only support 60Hz by default, which is incompatible. You connected your monitor to another computer and it worked so maybe that monitor was a 60Hz model? Try borrowing another (60Hz) monitor and see if that works. If it does then you may need to buy a 60Hz monitor.

  tjm8679 19:41 28 Mar 2018

The monitor is a 144Hz. Once I get the BIOS/Windows set up, will I be able to change the card to 144Hz, or the Monitor down to 60Hz? Or will I have to get a 60Hz monitor no matter what?

  Fruit Bat /\0/\ 20:18 28 Mar 2018

Plug it into a TV first

  wiganken2 08:26 29 Mar 2018

Maybe get a graphics card that supports 1900 x 1080 resolution at 144Hz? They must be available or else why make 144Hz monitors? But at what cost? Compare costs of the card vs cost of a new 60Hz monitor.

  wiganken2 09:14 29 Mar 2018

As regards the keyboard problem have you tried another keyboard? Yours may be faulty.

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