After I have been on the internet and then start to close down my system the following error message appears: VSMON has caused an error in KERNELL32.DLL This message will not close so I then have to use the restart button to reboot. I can then shut down as normal. This means that the error occurs only when I have connected to the internet. I have found out that VSMON is something to do with ZoneAlarm so I have de and reinstalled ZoneAlarm which hasn't solved the problem. Should I do something to KERNELL32.DLL? The version of ZA is the free one. I am running Windows ME. Any advice will be most gratefully received.
Thanks mark500 - it seems to me after reading all that (I have done all the stuff suggested) as if the only answer will be to do a reformat and full windows reinstall. Yuck! If anyone else has any suggestions I would be most grateful because I won't have time to do the reinstall for a few days yet. Thanks again
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