(Win XP Home system). My son tried to install the latest version of Kazaa over the weekend and then tried to uninstall it again when he saw all the ancillary rubbish that had installed with it (including something called BullGuard). Anyway the uninstall was not executed correctly and I did it myself yesterday with Add/Remove programs. However (1)BullGuard is still coming up at startup, (2)both CD drives have disappeared (the message from Device Manager is "drivers corrupted or missing") (3) The system is running like treacle (4) System Restore won't work, even in safe mode (I've tried every resore point for the past week)
i would suspect a virus more like, get an on line scan with system restore disabled click here got to click here get yourself adaware and spy bot s+d both free, also look for a prog called kazaa gone which will remove all traces.
I used Kazaagone (thanks) and it removed an awful lot of stuff but not Bullguard which I have disabled manually....it was supposed to be an antivirus package which came down with Kazaa but I already have Norton Antivirus running already. I did a scan yesterday but it didn't show anything.
I haven't used ADaware or Spy Bot S&D yet but will try them asap.
The system is now running more normally but the CD drives are still missing. I propose uninstalling them and then restarting to see if the system will pick up the drivers correctly. Will report later. Thanks for the help.