marilynbell 23:37 10 Mar 2004

I've had some pics sent to me in jpeg but whan I try to save them I'm only being given the option of saving in bitmap I always used to be able to save them in jpeg but something seems to have gone wrong Any help please

  woodchip 23:46 10 Mar 2004

You have to have a photo edit program on your computer that can work with Jpeg files

  Clint2 00:04 11 Mar 2004

Irfanview may be of assistance and it is free. click here

  marilynbell 00:05 11 Mar 2004

I had microsoft photo editor and have now installed photoimpact still no joy as I said I always used to be able to save in jpeg but now I cant

  woodchip 00:08 11 Mar 2004

there should be a drop down to save the format, a small arrow head at the end of a long slit box, press it

  Clint2 00:09 11 Mar 2004

If you want to find out about Irfanview click here

  woodchip 00:09 11 Mar 2004

how are you trying to save the files.

  woodchip 00:11 11 Mar 2004

You should be able to just go to file in menu and click save as

  marilynbell 00:22 11 Mar 2004

Drop down menu is only giving me bitmap and right click save picture as brings up same box with only bitmap the program by the way is outlook express

  woodchip 00:30 11 Mar 2004

will it just "save as" from the file in the menu

  marilynbell 00:37 11 Mar 2004

Thats what I've had to do in the end is save attachments and then everything works ok, I've always saved by right clicking never mind at least I can get them saved so thanks a lot for your help

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