ITV player channels and catch-up problems

  Markito 16:07 08 Jul 2018
Locked

I have problems streaming ITV hub onto my Windows 10 laptop. (BBC I Player is fine for all channels and catchup.)

I just get an "oops" refresh message for the other ITV channels (which never works) or else at best severe buffering on catch-ups. ITV1 live is fine, but that's all I can watch. Incidentally, I deactivate Adblock for ITV but this doesn't help.

My Windows 10 is completely up-to-date - including Windows Media Player - and I have Chrome and Firefox browsers installed. But the same problem occurs with both, and also with Edge and Bing.

I don't have any codecs and I confess I know nothing about them. But could lack of codecs be the problem, or can anyone suggest what else I could try?

I have a good high(ish) speed and stable internet connection, around 40 mbps.

Thanks.

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