iTunes Video Problem

  Alien Life Form 17:17 16 Dec 2006
Locked

Hope someone can help, have looked everywhere for help with my problem.

I can no longer play my video files in iTunes. Sound is ok but the picture is just a white screen. The saved artwork just turns to white when I click on a video file, & stays that way.

However, a video file that I have saved in the 'TV Shows' tab plays fine, it's just the video files that I have saved in the 'Movies' tab.
Bizarre.
Also, when I transfer the files to iPod there is no problem, so it's just iTunes.

Please help!! Any help will be greatly appreciated.
Thanks

  Kate B 17:19 16 Dec 2006

It's possibly a Quicktime issue. Have you looked in the Apple support forums?

  Alien Life Form 17:22 16 Dec 2006

Yeah, there are lots of posts for 'video but no sound' but none for the reverse.
Quicktime does have the same problem; sound ok but just a black screen where picture should be

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