iTunes V.6 installation

  douglas1973 17:44 05 Dec 2005
Locked

I know this matter has been discussed in other forums but nobody seems to have come up with a solution so I will start the subject again.
Two days ago I installed iTunes 6.0.1.3 without any problems. Then I had an unconnected problem and dedided to Restore to an earlier date losing, of course, the iTunes installation that I had made before. When I re-downloaded iTunes and then attempted to install it I received the message "iTunes has encountered a problem and needs to close...". I tried opening again and again and continued to get the same message.
I therefore completely uninstalled iTunes and QuicktTime and then downloaded iTunes again (this time reluctantly turning off Norton Antivirus and Firewall first) and then tried installing again but to no avail - I still get the same message. (I checked that Norton Internet Security was configured to accept Itunes).
Can anyone help?

  brambles 19:45 06 Dec 2005

There have been one or two postings about iTunes installation. I have had it for a long time and consequently have downloaded a lot of 'latest versions' the only time when I was unsucessful was when I elected to RUN instead of saving to the dektop as I had always done.

I save to the desktop come off the Internet and then close the computer down. after restarting I install from the setup icon on the dektop - this method works for me so I'll carry on using it.

Brambles

  douglas1973 23:20 06 Dec 2005

Thanks Brambles. Have tried that but to no avail. Have asked a friend to download for me on his computer and to send me the setup program on a CD. Hope to get it tomorrow and will let you know if I am successful.

  douglas1973 23:55 09 Dec 2005

I have found various solutions at click here
In my case I uninstalled both iTunes and QuickTime and then deleted temporary files in the folder C:\Documents and Settings\myname\Local Settings\Temp (was unable to uninstall all of them) and then separately downloaded and installed QuickTime and then iTunes.

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