itunes problem - trapped in US store

  riddley 18:51 29 Dec 2005
Locked

Am trapped in the US itunes store after downloading their latest upgrade. My account details aren't being recognised. Have tried re-installing the software, with no success - am now reluctant to try this again in case I lose all my music (have read of this happening to some other customers). Have emailed apple for help three times but receive no reply. Any ideas?

  bremner 20:19 29 Dec 2005

At the bottom of the Music Store screen is a box to choose the country

  riddley 21:16 29 Dec 2005

many thanks - I've now re-connected to the uk store, but itunes still doesn't recognise my account details, neither my login name or password. Is it safe just to set up a new account? I'm concerned because obviously they've got my credit card details on file.

  riddley 21:27 29 Dec 2005

Have managed to re-connect to my account by re-setting my password. Not sure what's been going on, last time I tried to do this Itunes didn't even recognise my ID. Anyway, it's sorted. Many thanks.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

AMD Radeon Adrenalin release date, new features, compatible graphics cards

Artist Pete Oswald on creating relatable characters & his new book

New iMac Pro release date, UK price & specs rumours

Idées cadeaux pour geeks et tech addicts