A chum's machine [Evesham/XP Pro] on startup presents icon titles as googldegook. If he attempts to open a document -ditto, all texts present as symbols [?? > Etc.] Over the phone, I asked him to attempt to do a screen capture so that I had a picture of what is going on. Graphics program opens, but will not open a file. It will not start in safe mode, to revert to last known working. The recovery disk in drive will not load although the drive spins up. I advised him to contact Evesham, which he did and they attempted to talk him through a routine, which had no effect. They then said put in the floppy - which did not have. So, they are sending him one. At appears his machine is a RAID set up where two HDD's appear as one 'C' drive So it looks like he will have remain in the hands of Evesham as it is under their warranty/service umbrella. But I am intrigued nonetheless. Any ideas suggestions as to what is/has happening? What exactly is a RAID setup?