Told by my daughter. She and husband have Blueyonder accounts, husband's disappeared without any warning. She phoned Virgin who said they were closing Blueyonder and that all his e-mails could not be recovered.
Neither are very technically minded so I wondered if she had the full story.
Being equally non technical myself and having no other e-mail account how do I open a new one in readiness for this and can I copy into it any old messages that I need to keep?
I use Windows Live Mail but don't use the folders. If I copy e-mails to WLM folders will this save them permanently?
If you want to collect any emails, then it might be possible to use the details from a previous email account (blueyonder?). When opening and using the link, choose Secure login. Here's the Mail2Web link click here
I've not heard anything about having to change emails ending in @blueyonder.co.uk. There doesn't seem to be any mention of it on the virgin mediad site or their forums.
my email is still working, would be a real pain if had to change email address.