iphone wont connect to wireless router?

  nickysadvent 17:37 03 Mar 2010
Locked

hi, i cant seem to get my iphone connected to the wireless router at home.
i enter the wep key into the password field but it says incorrect?
does anyone know how to get it connected?
its a sagem router from sky broadband and it is wep security enabled

  mgmcc 20:11 03 Mar 2010

Is the router using an ASCII or a Hexadecimal WEP key, because some network devices don't like ASCII keys?

You can tell which type is used by the number of characters:

64-bit WEP uses 5 ASCII or 10 Hexadecimal characters

128-bit WEP uses 13 ASCII or 26 Hexadecimal characters.

[ASCII characters are basically the numbers, letters and symbols on the keyboard; Hexadecimal characters are "0" to "9" and "a" to "f" only, a total of 16 available characters.]

  nickysadvent 23:32 03 Mar 2010

Right, my wepkey has got 26 characters in it and these consist of numbers 0 - 9 and 5 of the characters in it are letters that are all between a - f ? Does this make any sense?

  mgmcc 08:07 04 Mar 2010

That is a 128-bit WEP key using Hexadecimal characters, so it should be OK.

Try prefixing the key with $ (the dollars sign). This appears to be an "Apple" quirk, rather than anything to do with the router's settings.

  harry12 08:41 04 Mar 2010

I may be wrong but surely the wep key and password are two different items.

  nickysadvent 11:29 04 Mar 2010

its sorted now, i was given the wrong key/password! thanks for your help anyway

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Dell XPS 13 9370 (2018) review

The art of 'British' pulp fiction

Best password managers for Mac

TV & streaming : comment regarder le Tournoi des Six Nations 2018 ?