Invalid page fault in module VBE6.DLL

  griffo 11:19 06 Apr 2003

have installed Winfax Pro v10.0 on PC using W98. Now when trying to open a Word document I get an error message: Winword caused an invalid page fault in module VBE6.DLL at 017f:6504eafl.

Used Roxio Go Back to restore situation - fine everything worked again. Re-installed Winfax Pro - same problem. Any ideas please.

PS - don't know if this is related but couldn't login to this site either, kept returning me to login screen. Had to use laptop intead?

  Taran 11:42 06 Apr 2003

This is a glitch involving Norton Antivirus and its Office plug in.

There is a detailed explanation of this and similar errors at the following URLs:

click here

click here

click here

The last two are of most help.



  Taran 11:59 09 Apr 2003

For future reference in case anyone else experiences this problem, the following is part of an email received from griffo:

"The first of the 3 options you suggested fixed the problem".

So anyone else getting a similar error could do well to follow that first "click here" link, as listed above, where a fix is described in detail.


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