PETERB29 15:39 06 Aug 2009

Hi all
I live in a really bad area for broadband where i'm with sky broadband connect i'm actually paying for the 8mb service but only ever achieving 0.5kbps.Sky tell me this is because of the nearest telephone exchange box being 4 miles away.So is there anything i can do to speed up my connection and are sky allowed to get away with this seeing as i'm not getting the service i pay for.


  RobCharles1981 15:40 06 Aug 2009

Can you post your full line stats up from the router if you can please?

  PETERB29 15:42 06 Aug 2009

what do you need

  RobCharles1981 15:59 06 Aug 2009


  tullie 16:22 06 Aug 2009

Hope you get sorted,but as for Sky getting away with it,you are getting what they say,that is up to 8mb,though i wouldent be happy either.Did you check what speed you could get in your area?

  malgall 21:50 06 Aug 2009

yes agree with tullie goto bt web site you can put your number in and it will give you an idea of your speed you should get and then see if it any better

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