Internet problems

  GuZ><0r 19:41 20 Oct 2005

My brothers internet is not functioning properly. This is what has happened. Most of the time the internet connects but is not useable. But last night it worked, then this morning it doesn't work any more.

Could this be a problem with the computer, virus, ISP, or modem. 19:53 20 Oct 2005

Do you get any error messages (including an error number)? Also check with your ISP to see if there are any problems in your area. 19:56 20 Oct 2005

Also is it dial up or broadband?

  Jackcoms 20:02 20 Oct 2005

Elaborate on "but is not useable"

  [email protected] 20:18 20 Oct 2005

Could be he has the trojan KillReg. This is designed to severely limit or cease you net connectivity. If it's XP, MS AntiSpyware when run will detect and quarantine it. Do NOT delete it but quarantine first then get hold of WinsockFix and run it. This should restore connectivity. Make sure everything is running OK before deleting it from quarantine as it would appear instant deletion creates instant havoc. Been there, done it, good luck.
PS A google search for KillReg will turn up loads on the subject.

  GuZ><0r 20:33 20 Oct 2005

How do use MSantispyware and where do you find it. 20:37 20 Oct 2005

I believe you can obtain it as an update from microsoft, click start>all programs>windows update. However I recommend Spybot - Search and Destroy which is free and can be obtained from

click here

  VoG II 20:37 20 Oct 2005

First get Winsockfix - you may need it later click here

Download and scan with Antispyware click here

  [email protected] 20:44 20 Oct 2005

Sorry GuZ><0r, has to dash out without giving you the links but you have all you need now if it is indeed the trojan.
I run Spybot, AdAware, my own AV stuff and ASquared regularly once a week and MS AS is set to run each morning. It was that which picked it up [it's also free and works!]

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