Internet freezing

  juedoc 17:24 11 Dec 2008
Locked

Hi,
I have windows vista with 4 users set up. One of the users is having problems accessing the internet. It goes into the home page of Virgin Media but then it freezes and cant go any further. The other users can access the internet OK, any ideas?

  djwheeler 13:51 12 Dec 2008

Try running Internet Explorer with no Add-ons - instructions for Vista are:

Start > type Internet Explorer in the Start Search box > click Internet
Explorer (No Add-Ons)

  juedoc 09:25 13 Dec 2008

Thanks for that but I have tried and the add ons are already disabled.

  Terry Brown 09:44 13 Dec 2008

Try setting up a new user, transferring the data to that account then deleting the Virgin account user.
Terry

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