Internet Acess

  CCFC 12:59 26 Jun 2006


Would appreciate any help you can give, I will try to explain

Following a McAfee virus scan I can no longer fully access the internet via my broadband connection.

I can access certain http:// sites but nothing with www in the address. All I get is "page cannot be displayed".

My ISP is Wanadoo and I have the same problem with all pc's in the house (the virus scan was only done on the main PC), except my work one which connects via a connection to the office but still via the same broadband connection.

Please help!


  woodchip 13:00 26 Jun 2006

Turn off you Firewall to see if it's that

  CCFC 13:02 26 Jun 2006

Turned off the McAfee and Windows firewall and still no joy?

  woodchip 13:05 26 Jun 2006

Then turn it back on. This may help click here

  woodchip 13:06 26 Jun 2006

PS Check all security settings in McAfee as it's obvious that it is the problem

  VoG II 13:24 26 Jun 2006

Try click here

What happens if you type in


and press CTRL + Enter keys together?

  CCFC 14:58 26 Jun 2006


Tried that and no difference

If I type microsoft and CTRL + Enter I get the same message "the page cannot be displayed" ??

If it is a problem with security would a problem on the main PC affect all others in the house?


  CCFC 19:01 26 Jun 2006

Has anyone seen this before?

  rsinbad 19:12 26 Jun 2006

try changing your mtu value in the router

  skidzy 19:13 26 Jun 2006

This may help you click here

How to use sfc /scannow
click here

Hope this helps.

  CCFC 10:56 28 Jun 2006

Hi, Thanks for the help but have tried all the above and still no access. Any ideas for a next step??



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