internet access

  maarraa 19:54 03 Dec 2004

i use etelecom/glow-energis but recently- from wed 1st dec- cannot connet to the internet as keep getting message "invalid username or password". cannot get thru on the phones. any similar experiences or advice. thanks

  Graham ® 20:26 03 Dec 2004

Who is your ISP?

  woodchip 20:43 03 Dec 2004

Have you got call Monitoring, or any other services. If so you need to disable it. Ring BT on how to do it. If this is a Dial-Up service

  maarraa 15:10 07 Dec 2004

i have no idea who the isp is. e-telecom/glow-energis was someone evesham recommended when i bought the computer from them in nov. 2002.

re my bt line there are no other special services.

the overall prblem still exhists!!!

  Fruit Bat /\0/\ 16:12 07 Dec 2004

Reset user name and password.

IE -tools-internet option-connections-highlight your connection-settings

username and password are at bottom of page.

rember them then delet them and rewrite them in the boxes click ok.

rebbot the computer and try to reconnect.

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