I have a system running XP Home with an internal PCI Smartlink 56k modem.
All of a sudden last week I started getting "no dial tone". I've tried changing the phone cable but that didn't help.
I have added an external modem and this dials up fine, using the same BT socket.
Last night I started getting a message to say that the modem port for the internal modem was in use. On a web site I found that this can be caused by the modems drivers, so I deleted the modem and rebooted. This picked the internal modem up okay and reinstalled the software. Now when I try to use the internal modem I get "no dial tone" again.
Is there anything I can try before going out and buying a new modem?
I tried using System Restore and took the system back to 2 days before this problem occured. That didn't help.
Could this be a driver problem, or a virus. I have the latest McAfee definitions file loaded, and a full scan shows no viruses. I also have the Agnitum firewall installed which is in Block Most mode.
As long as you have tried downloading the latest drivers for your int modem and you are dialling the exact same telephone number that you have used with the ext modem, it would definately hint that your int modem might be on the way out.
It might be worth removing the modem and also setting up your dial up to your ISP again to ensure its definately a h/w prob