Is the folder C:\Program Files\Common Files\InstallShield created by install shield or it part of the OS (any)?I understand that deleting this folder will have no detrimental effects on the PC and MAY solve an InstallShield hanging problem when installing HP Drivers.Client wants a second opinion first!!!!!
I think IS is third party software so installed by itself.click here
Cheers. I suspected as much. Also going to check the PC over. Client is the over cautious type...I'll leave open for now...
Hmm Installer hangs at 18% when installing drivers for a HP 2197 All in One in XP Home.Just removed over 700 spyware files and reg entries cortesy of Kazaa...Letting it running a virus scan - Klez so far..Something is blocking the Installer at 18%. Cleared all sorts. Temp files, InstallSheild data as above, got newest drivers to try tomorrow.Any other ideas??
Well got it installed by extracting the installation files from the CD and forcing windows to install the drivers through Device Manager.Never solved the 18% problem though..
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