Installing problems on Ulead video & microtec scan

  ronjon 22:37 28 Sep 2004
Locked

Have recently installed wsp2.
In attempting to load ulead video studio 8 I have to load the 5 version first then the upgrade 8 then delete 5.I get as far as having blue dots crossing the screen suggesting it is loading but then up comes a window saying ulead v s has encountered a problem & needs to close-sorry. on clicking for more detail it says 'internal error code 0x00000005'.
In addition, in attempting to load my new microtek 6100 scanner I get internal error, error number 0x8002802B element not found.I placed the first error number into google, got several responses but too technical for me to understand. Anyone have any suggestions please.
ronjon.

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