PC: Dell Dimension 4400, Windows XP Home Service Pack 1
My attempt to install my downloaded annual upgrade of Norton Antivirus software fails with the message "Error 1324: The folder path My Pictures contains an invalid character" My efforts to rectify this via Symantec, Microsoft and Dell have failed. Dell advise reloading Windows which I am reluctant to do. I have renamed the My Pictures folder to no effect. Micrsoft knowledge base article 242913 describes how to resolve the problem for Works/HP 2000 but this does not help!