installer for media

  maarraa 14:27 18 Dec 2006

hace purchased a sony dcr-hc44 camcorder(uses mini tapes.inserted a firewire card into computer which uses windows xp. i cant download the recordings from camcorder onto computer for editing. getting message:
"device installer error: windows could not load the installer for MEDIA. contact your hardware vendor for assistance"

please help to explain why message appearing and how to resolve it.

please note this message also appeared when upgrading to windows media player 11.

  xania 16:26 18 Dec 2006

You should have received a cd/dvd with drivers when you purchaesd your camcorder. You will need to install all the sopftware from this before you wil be able to work with your camcorder on your PC.

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