Hi,I installed a new driver from the Wacom site for my Intuos 3 (checked carefully I had the right driver). As directed, I uninstalled the previous version first.However, now the stylus does not seem to be able to recognise the tablet 'area' correctly and I find that the tablet itself does not appear on the list of hardware in the control panel.I am very technically challenged over this so any comments, please make them as idiot-proof as poss.Thanks
Uninstall the new driver and reinstall the the old driver Was there a problem you was having with the old drivers
Thanks Ambra4. No I wasn't having problems with the old driver but thought I should keep drivers up to date. Unfortunately, I didn't have a copy of the old driver so don't know what to do.As you can see I am fairly technically challenged!Woe is me, I'm seriously stuck without my tablet!Sophie
Worked OK uninstall the whole applicationThen dig out the CD and start over.You did not mention which operating system you have- always useful - Vista for example has considerable problems with drivers for older devices
Thanks so much for your reply Jack. Thankfully, I still have the CD. So I will try that.
In XP and I believe in Vista there is a "driver roll back" to a previous version button available from the device properties on the Driver tab Cheers HC
Thanks very much Tosh. I will go looking for that. It sounds a very handy thing to know about.Meanwhile, I have been able to re-install the original driver so I am happily back on track.Sophie
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