install shield engine problem

  [DELETED] 19:02 26 Sep 2003

trying to load AVG and get install shield engine (ikernel.exe) could not bee installed.
system cannot find the file specified
anyone an idea how i can resolve.


  [DELETED] 19:12 26 Sep 2003

You should find it on the u$oft site where it would be available as a download.

  [DELETED] 19:23 26 Sep 2003
  [DELETED] 19:41 26 Sep 2003

thanks BarryKeith and VoG.
tried your suggestion Vog but when i went to delete come up with cannot delete access denied.

  [DELETED] 19:43 26 Sep 2003

Try deleting in Safe Mode. To get into Safe Mode reboot and keep tapping the F8 key just before Windows loads. Then select Safe Mode from the menu that should appear.

  [DELETED] 14:29 27 Sep 2003


sorry for not getting back to you sooner but was on the golden nector last night and then had to go and watch grandaughter playing sport this morning.Anyway done as you suggested but still having the same problem.


  [DELETED] 17:41 27 Sep 2003


  [DELETED] 14:49 28 Sep 2003


tried again this afternoon and your suggestion worked so once again thanks.


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