Information for NTL Broadband Users

  [DELETED] 13:42 29 Oct 2003
Locked

I can't get into my emails on NTL BB. Just rung NTL and got a recorded message saying they are experiencing difficulties and the engineers are working on it, and will have it sorted as soon as possible. How long that will be, who knows?

  [DELETED] 13:48 29 Oct 2003

"as soon as possible" click here

  [DELETED] 13:54 29 Oct 2003

me too, but i have just got on and it works now.

  [DELETED] 13:57 29 Oct 2003

I have just tried again and all I get is "Connection to the server has failed".

  [DELETED] 13:59 29 Oct 2003

VoG, I am in the Norwich area and tried your link which said "problem resolved" Not to me it hasn't.

  [DELETED] 14:02 29 Oct 2003

are you using an email client? if so then disconnect from it and reconnect. thats how i got mine to work.

  [DELETED] 14:31 29 Oct 2003

Pete, from VoG's link, it says your area was resolved yesterday. J

  [DELETED] 14:31 29 Oct 2003

Sorry pete, just saw your reply. :o(

  [DELETED] 16:19 29 Oct 2003

I tried to obtain my e-mail from my NTL homepage using the I.E.6 browser (normally i get it thru Mozilla which obntains it from the NTL server). No luck with NTL direct. Went back to Mozilla and obtained it within seconds.

  [DELETED] 14:38 30 Oct 2003

Emails coming in OK now, although I notice there wasn't one from NTL themselves with an explanation!!

  [DELETED] 21:55 30 Oct 2003

FYI: Im having trouble with mine in the farnborough area.

This thread is now locked and can not be replied to.

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