Would somebody help! My connection keeps on getting dropped when a box appears in the top lefthand corner of the screen telling me I have just ignored an incomming call, this then cuts my connection. I don't have call waiting on my phone line and have updated my driver.
The 1571 message service is provided by B.T., if you are connected to B.T.then you need to ring customer services and find out if you have the 1571 message service. If you do,then when someone rings you when you are on the internet a message comes on saying "this is B.T.1571 the person you are calling is engaged please leave a message after the beep" I think this is right,the caller leaves a message and thats it, hopefully you will not miss any calls using this service. I don't know if Telewest provide this service or indeed NTL.Hope this helps.
What you are missing is that when a message has been left, a 'beep' is put on the line to alert the user that they have a message. This is seen as noise by some modems, whilst v92 see it as a signal to put the internet on hold and offer the call. Because v92s are largely unsupported by ISPs for this funtion, and other modems don't like 'noise', the connection is dropped.
The answer is to turn off 1571 whilst on-line.
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