Incoming emails not displaying - Outlook Express

  johndrew 15:05 02 Jul 2011

Are both identities against one ISP account or are you mixing 'normal' mail with an ISP address with an online account?

Also have you set any mail rules (Tools/Message Rules) which are affecting incoming mail?

Have you checked 'View/Current View/Show All Messages' is selected?

I think it unlikely that BT cable problems would damage any software on your PC; it may interrupt transmission and corrupt messages though. The fact that one identity is functioning correctly and the other is not tends to indicate a setup problem of some sort.

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