Using Chrome and XP for email, Avast and Comodo and now suddenly have blanks instead of pictures sent as part of an email.
In other places and times I would receive a question "Do I wish to display the picture/s"
They are small size but all I can see at present is an empty frame.
There must be a box to tick or un-tick somewhere! Can anyone make my day and tell me where it is?
You seem to be using webmail and accessing your emails through Chrome. I don't use BT and never have so cannot greatly help but I wonder if the emails are set to plain text instead of html although that is normally an email client setting.
I use gmail (among others). Until recently, all emails were downloaded without pictures (unless you'd chosen the option to always display images from this sender). There was a dialog box at the top of each email asking whether you wanted to show images in this email. Now, gmail has changed - presumably upped their security - such that images are always automatically displayed in emails unless you choose otherwise. Not sure if this helps...