If you are accessing a phone line

  Forum Editor 10:59 27 Dec 2003

via any kind of internal telephone system that requires you to dial a prefix before you can access a line you won't be able to get a broadband connection. Such a service requires the main line to be reconfigured, and you must be the BT line subscriber before you can order it.

You can use a dial up connection in the normal way, just set your dial up connection configuration so that it dials 9 before the rest of the ISP's access number.

Don't forget to put a comma (,) after the 9 so that Windows pauses before dialling out - otherwise you'll find that your computer tries to dial before you have an external line access.

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