If we don't succeed in providing a solution

  Forum Editor 21:36 18 Nov 2003

at the first attempt we try again, and again etc.

My experience over three years has taught me that many forum helpers are prepared to keep at it until there's some ray of light, and although some threads may run for days there is eventually a happy outcome. Some of the problems we get are extraordinary, and I am full of admiration for the people who give so freely of their time, and try over and over to arrive at a solution. It's partly what makes this forum so special, and sets us apart from many others.

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