I am trying to help a friend with an IE7 problem – yes I know IE8 is already old hat and I use it myself, but that’s all part of the problem. When he loads up IE7, he gets the error message: IE has encountered a problem with an add-on and needs to close. The following add-on was running when this problem occurred: Add-on name 16Tran.dll Company name (not verified) Description – Conduit Toolbar. IE then closes down. I can get round this problem by switching off all toolbars, but then when I try to undertake any Windows update (including trying to update him to IE8) an information bar comes up asking me to install an ActiveX control required to view the website. I then right-click the information bar and select the option to Install ActiveX Control. The system then closes the Information and I get a report telling me how to install the control by clicking on the information bar – but the information bar has vanished!!
So we cannot update the PC manually, and am I pretty certian automatic updates won't work either leaving the PC highly vulnerable.
I have checked the list of toolbars but there is no mention of Conduit, nor can I find a program to delete.