IE &OE problems

  alan 2273 20:20 17 Jun 2003

A friend of mine has a problem with OE. It all started with a windows update that went wrong, now if he tries to go to the windows update site it says how to repair the fault however this did not work, I tried to hook up to his computer using Remote assistance but it would not send the E-Mail to allow me. The only thing I could suggest to him was to use the recovery option of his XP disc but I do not know how to access it, can anyone help.
His system is a 2.4 pentium processor, 256mb ram
Xp home spi.

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