I.E and "MySearchNow"

  Diemmess 18:13 19 Nov 2004

Son and granddaughters' computer now on BB with Wanadoo and bothered with this hijacking of the IE opening page.

I only have experience of Aol which is not troubled at all with this .........(Good for Aol)......

I talked with obliging local computer shop whiz-kid today after having returned a new installation to my son yesterday, only to have it infested again within minutes of going online, long after I had gone home.

AdAware Spybot Zone Alarm and AVG are all there, though apart from AVG and Zone alarm, may not have been running.

Whiz-kid said it IS a nuisance.... and suggested using IE tools to change to Wanadoo as home page, then Add/Remove programs to find one with "186" as part of a string. He said that this will be locked, but by going online it can be unlocked and deleted.

Does this make sense to you? I am travelling blind in unknown territory. If it does get rid of it, what next to prevent a new takeover?

Son's wife was told by colleague at work today that they had to pay (another) computer shop £60 to have it cleared off.......... I don't know if that one is still clear but would value step-by-step confirmation, or varied instructions when I visit tomorrow?

  Diemmess 18:39 19 Nov 2004

Wow with that list I should find some protection.... Thank goodness for a pen drive to carry the "good news" to the site.

VoG™ - Your comment "once I have got rid of it (again)" assumes that I will be able to get rid of it at all !....Does the Comp Shop advice make reasonable sense?

  Diemmess 19:55 19 Nov 2004

I am unfair to Whixx - I guessed at 186, but absorbed the point that it would not be the sort of thing I expected to find. Will add Hijack* and Nellie2 to the portable armory.

Intrigued by Firefox, but son is "not ready" for more changes and I would rather experiment on my own - but then with Aol -I don't need to (so far).

IE 6 is available on the Wanadoo disk. Should I install that upgrade,and if so when?

  Diemmess 14:20 20 Nov 2004

Spent all morning with partial success, subdued MySearchNow by choosing Internet options and setting the homepage as Wanadoo

There is still a persistant bar at the bottom which goes only when Cntrl>Alt>Del ends "Search Now."

SpywareGuard cannot leave alone and insists on pointing out that I have changed the home page address, so I have uninstalled it for the moment.

Now running a separate thread with the Hijack This Log askng for interpretation of its list of lines

  Diemmess 10:08 21 Nov 2004

Encouraging progress has been made by a parallel thread
click here
So I am closing this one.

The summary so far --- this is an infection with an LOP...... "Messenger Plus 3" is the culprit, and MySearchNow and the other persistent nuisances are part of it.

Expecting to be able to sort it today

This thread is now locked and can not be replied to.

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