I wish to put my PC back to factory settings

  Spr 13:25 17 Jan 2017
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I wish to put my PC back to factory settings. I keep office outlook 2003 opening mail I keep getting messages "Outlook Not Responding" & Internet 10 tells me it has stop working I click on cancel & it keeps working

  OXPC 13:36 17 Jan 2017

Hey there Spr

What sort of PC have you got?

  Spr 13:50 17 Jan 2017

HP Envy running Window 8.1

  The Kestrel 13:53 17 Jan 2017

Here are the HP instructions for a factory reset for a PC running Windows 8 click here

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