i pod problem help help please

  chrisjohn 20:52 18 Sep 2005
Locked

i have an ipod,2 days old,will not work,ipod displays exclamation mark,when i try to update ipod,updater says error,iv spent 2 days on this! cany any one help.

  Diodorus Siculus 20:55 18 Sep 2005

If it's new, thake it back to where you got it. It's the vendors problem, not yours.

  powerless 21:00 18 Sep 2005
  chrisjohn 21:07 18 Sep 2005

is their a problem with ipods,i have done every thing the web help page says.

  brambles 14:17 19 Sep 2005

I bought an iPod book The Rough Guide To iPods.

It says sometimes iPods start behaving like belligerent 2 year olds! Problems can generally be resolved by resetting iPod

Resetting an iPod
(1)Connect the iPod to a power supply
(2)Toggle the Hold switch on and then off again
(Thats the one on the top edge)
(3)Press and hold the >|| button and the Menu button for about 6 seconds until the Apple Logo appears

Restting an iPod Mini
(1) and (2) the same as for an iPod as above but
(3)Press and hold the Menu & Select button for around 6 seconds

The Select button is the central circular one

I can't guarantee anything but I've suggested another test before you return it.

Also finally make sure you have the latest iTunes which is Version 5 - if you haven't you can download.

Brambles

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