i keep losing my user name and password

  uok 19:13 08 Jan 2003
  uok 19:13 08 Jan 2003

My dialup cable properties box keeps losing my user name and password even though I have ticked the save password box, could someone point me in the right direction, I’m not sure where to look for help.
Thanking you in anticipation


  jazzypop 21:09 08 Jan 2003

Which version of Windows and Explorer are you using?

And what is dialup cable? I thought that cable broadband (NTL and Telewest) were permanently connected?

  VoG™ 21:11 08 Jan 2003

Duplicate click here

  kimosabi 21:20 08 Jan 2003

Hi uok
i had the same problem every time i logged off my pop server and smtp changed also my user name and password although i checked the box to remember password the problem seemed to be the antivisus software was changing it everytime so i switched off my anti virus and at least my pop server or my smtp don't change but i still have to put in my password but i don't mind that it's better than having to re-entering all the other information i think jazzerpop will give you better info he is the guy that helped me
so good luck

  graham 22:32 08 Jan 2003

You can get basic telephone service on cable.

  graham 22:33 08 Jan 2003

You can get basic telephone service on cable.

  uok 17:43 09 Jan 2003

i'm using windows 98 & Explorer 6 and yes i have a basic telephone service with blueyonder cable
surfunlimited so i have to dial up,

i have uninstalled my antivirus software still have the problem but thanks anyway

Thanking you in anticipation


  golfpro 18:39 09 Jan 2003

Uninstalled your antivirus!!!!!!!! is this wise? deactivate for downloads yes, but uninstall I dont know.

  golfpro 18:43 09 Jan 2003

Try this.click here

  uok 18:49 09 Jan 2003

golf pro

Thanks for your concern but it was temporary antivirus program is now installed and running


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