i keep logging off and reconnecting

  amagoodfella 11:43 07 Apr 2004

please can someone explain to me why my modem keeps logging me off and reconnecting at the same time. somehow i dont think its the modem, cos i have two hard-drive, one is windows98 and the other is windowsXP, the win98 drive works perfectly well, but the winXP drive keeps logging off and reconnecting, am using Radeon9200 graphics card. i have changed ports few times, still remains the same. the annoying part is i cant download anything cos it keeps logging off. any help or opinion will be highly appreciated....thank you.

  Xevious 11:46 07 Apr 2004

are you using the official modem driver for winXP or just the one that XP found?

  vinnyT 13:20 07 Apr 2004

Also, ensure that the modem is dialing the correct number, take a look at the watchdog page on the bbc website, as you may have inadvertantly downloaded a piece of software (malware) which changes your dialer so that it dials a premium rate phone number (some at £1.50 per minute). It was discussed on the above prog last night, though it has been happening for a long time (and people still get caught out).

Of course, this may not be your problem, but worth checking anyway.

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