Home Forums Tech Helproom I have pressed the reset option in error Tech Helproom | Windows Help | Apple Help | Digital Home & Smartphones Help | Consumer Rights Advice | Games | Speakers Corner | Beta Testing Forum Rules | Contact Forum Editor | Report a Post I have pressed the reset option in error Trenny 17:24 14 Aug 2016 Locked Help! My husband has selected 'reset' and lost many of his files and programs, including Google Chrome and Windows live Mail.Is 6here any chance of recovering them? wee eddie 18:02 14 Aug 2016 Yes. Someone else will have tell you how, but meantime. .. Don't use the PC for anything, you may, accidentally, overwrite some, of the files Fruit Bat /\0/\ 18:56 14 Aug 2016 USe something like Recuva to find deleted files but the programs will need to be reinstalled after you have recovered your files mke sure you recover the files to a separate disk or usb as you do not want to overwrite anything on the drive untill you have recovered as much as possible. robin_x 20:40 14 Aug 2016 Chrome and live mail can be downloaded again. Look if files are in c:\Windows.old Mail Chrome Copy the profiles back to where they should be Trenny 13:10 16 Aug 2016 Many thanks. I had to get a technician to sort it out. It turned out that there was another problem in the machine. This thread is now locked and can not be replied to.