I have a HP Touchsmart 300-1125uk which has been playing up for months. After going through all of HPs checks via phone and system restore they have finally accepted that it is not a software conflict that causes the following:- when starting fron an unexpected shut down its like a jumbo taking off, with a black screen and the only thing to do is remove power and start again,together with the screen freezes,and other black screen.
It is now going to hospital.(still under warranty)
Then this morning it re-booted itself from an unexpected shut down with the hyper message. A google seems to indicate over heating (it has only been on an hour, doing nothing) All vents are clean.
Is this correct? If so it will tie in nicely with the fan issue methinks.
Its an AMD Athlon II x3 400E 2.2ghz, windows 7 64 bit.
Well, it's back from HP and no fault found under a stress test.
Funny that, I can now barely hear a fan running and feel a breeze coming out of the vents, I don't remember this before. Still, time will tell and if I get the same problem again I shall be contacting the retailer and expreess my dissapointment.
They did reset the LAN which was a software fault.
The machine went away tues last week and arrived Monday this week, HP get full marks for that.