HP630 drive not working

  dcstim 19:55 30 Apr 2013

I have an HP630 laptop and recently I have started having problems with the DVD drive. Today my laptop does not even show the drive? I have been told it is easy to replace, but my question is; Is there a way it can be fixed and if not do I have to use an original HP part or can I buy a cheaper generic one?

  Fruit Bat /\0/\ 20:11 30 Apr 2013

Op system?

What error are you getting?

  dcstim 21:04 30 Apr 2013

Win 7

Initially I was getting an error message saying that the disks were not being written to correctly - even though they were. I am using the software that came with the machine. Now when I turn on the laptop and go to My Computer the drive doesn't show up at all?

The machine is about two years old.

  Fruit Bat /\0/\ 13:44 01 May 2013

No CD/DVD or CD-ROM access is missing error Code 19, Code 31, Code 32, Code 39, or Code 41 Try this if the optical drives are not appearing in My Computer or Device Manager. (This is sometimes caused by the removal of Roxio or other writing software.)

http://www.dougknox.com/xp/utils/XP_CD-DVD-Fix.zip Download XP_CD-DVD-Fix.zip and save this file to your hard drive. Navigate to where you saved it and double click the file to extract the contents. Locate the EXE file you extracted and double click it. A confirmation dialog will appear when the script is done. You may need to reboot for the change to take effect. This utility is only intended for Windows® XP, but also appears to work for Vista and Windows 7. You may need Administrator level access to use this utility. If you do not have Administrator level access, the program will say it is finished, but will not have made any changes.

Similar fixes http://support.microsoft.com/kb/314060/ works for W7 Vista or XP http://aumha.org/downloads/cdgone.zip

or manual fix Run regedit and navigate to registry key HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}. Highlight it and in the right pane, find the Upperfilters and Lowerfilters values. Highlight each one in turn, right click and delete them. Close regedit and restart the computer. If in doubt make a restore point before making changes.

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