HP5550 Printer Problem – black line on all prints

  Nick Gilbert 23:01 22 May 2018
Locked

Hi, I have a problem with my HP5550 (HP Color LaserJet 5550dtn). It keeps printing a line across all prints. Please see examples of the problem uploaded to ImgBB.com

I’ve tried all different toners (completely different - new sets) and a different transfer belt but neither worked. Still shows the track line on all prints.

Does anyone know what would be causing this?

  Nick Gilbert 23:05 22 May 2018

IMAGE LINK ibb .co / eiJxd8 ibb .co / ihiVy8 ibb .co / fZdKrT

  Menzie 02:31 23 May 2018

It could be a sign that the fuser is going. Apart from the line does the print quality look poorer than normal?

Are you experiencing frequent jams?

How old is the printer and do you have an estimate of how many pages it has printed in its life?

  BRYNIT 07:36 23 May 2018

Difficult to say what the problem is but you could have a read of HP laserjet 5500/5550 service manual which should help you CLICK HERE Note: this is a direct link to a PDF file.

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