HP scanner problems

  paddy75 15:11 15 Mar 2006
Locked

Just bought a new scanner ("hp scanjet 4850 scanner")i installed it exactly as instructions said,problem is,there is a copy to printer button on scanner for a fast copy,when i try to copy a page of text this way my printer(hp 1220c)trys to print in colour.HP tech support has'nt a clue ,told me he would e mail some tech instructions and also phone back which he did'nt bother to do.any ideas greatly appreciated.Paddy

  Curio 19:46 15 Mar 2006

I would uninstall the Scanner, run CrapCleaner, shut down PC, Disconnect PC from Mains, Disconnect scanner cables from PC and reconnect. Have a cuppa and reinstall everything, double-checking all the connections are nice and snug. Then go to HP Site check for any updates, download and install them. If you were using a USB Hib, connect Scanner to USB port on PC Case.

  paddy75 20:01 15 Mar 2006

Curio,what is crapcleaner?

  Curio 20:04 15 Mar 2006
  paddy75 20:20 15 Mar 2006

Thank's curio,i will try that tomorrow,but first i will try my daughters computer,printer.my computer her printer ect.Paddy

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