Hp Scanner 2400 not working

  Rosalie86 11:20 12 Aug 2007

Hi! I've connected the scanner to the pc and run the software but the pc can't recogize the scanner. Very strange

Any Ideas
Many thanks

  bobbych 11:29 12 Aug 2007

Normaly you have to install the software first then attach the scanner? I take it is a USB model? are you using other USB devices?

  Rosalie86 13:17 12 Aug 2007

Well done 'bobbych' I should of thought of that! Connect it after loading the software!!!
I'll try that later, It actually my Dad pc.. I knew that you should connect after, I didn't think it made a big difference..

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