my aunt has a problem with her PC, she lost her original drivers for the above printer/copier/scanner.
She had to change her hard drive so i got her the drivers from the internet and installed. However no the scanner doesnot seem to be recognised! I dont understand what is wrong and was hoping some people on her might be able to shed some light on the problem.
It prints perfect and copies perfect but just when i go to acquire the scanner to scan a picture/printed page it says "scanner not found"
If this is a USB device Uninstall it in Device Manager It may show as yellow icon also uninstall all USB in the above unplug scanner, and restart computer. If the file you downloaded as a setup file in it or it's a .exe file double click it after computer restarts and as finished loading USB etc. you can then plug the scanner in but it may ask again for Drivers in that case point it to the files you loaded