After a complete reinstall of XP I find that I cannot get the HP software to reinstall on my pc. I have the original cd and tried that, being careful not to plug in the usb cable until told to do so - no joy. Downloaded updated drivers and reinstalled having started pc as suggested by HP in selective mode so that anti-virus and Micrsoft services etc not running but when it gets to the point where is says turn on device and plug in usb cable the software doesn't seem to recognise that the device has been plugged in although the pc makes a wee ding/dong noise to indicate that the usb cable is working ok (I've tried it in all possible outlets!).
This is driving me mad! Does anyone have any suggestions as to what I can try next?
Hi John, Thank you for replying. If I do that will it not install using microsoft rather than using the software that came with HP? I can get it to do a basic print using windows but really wanted to use the software (which I used to be able to do before my reinstall of XP).