HP or Canon Printer

  SURVEY 19:48 21 Nov 2011
Locked
Answered

I am about to purchase an all-in-one printer/scanner/copier. Narrowed it down to 2. Either HP Photosmart 6510 (or maybe the 5510) or Canon MG5350. I have read some horror stories about the cost of Canon ink cartridges on the multi-cartridge machines. The HP 5510 has a really cheap and flimsy paper tray holder. Any views from experience though?

  morddwyd 20:47 21 Nov 2011

After many years with HP I have just bought my first Canon.

HP just got too flaky and its software too bloated and temperamental.

  SURVEY 21:38 21 Nov 2011

morddwyd- Any views on the ink costs?

  morddwyd 09:53 22 Nov 2011

SURVEY

Not yet.

Haven't had the Canon long enough to compare.

  Migwell 18:39 22 Nov 2011

I ave a Cannon ip4700 which has done me proud for over a year. Far easierto use than the HP I through out, the printing on it was good as far as focus was concerned but always to dark even when set to its lightest. I don't think there is a lot of difference on the costs on the running side. I get my ink from Internet ink in Nottingham as I used to when I had my HP.

  SURVEY 09:19 08 Dec 2011

An update. In the end I bought a HP Photosmart 6510. Straightforward to set up including the wifi. All features work well. The only problem, as always with this company, is HP. It was impossible to register the product as the HP website does not recognise this printer in its drop-down list of printers; neither does it recognise the serial number etc. Absolutely useless. I wrote to HP's CEO and received as one might expect a standard reply saying I would be contacted but as you may imagine I have heard nothing. So I shall rely upon my legal rights should a problem arise (or perhaps John Lewis, as this is where I purchased). I was considering buying an HP laptop but after this I did not!

  spuds 11:44 08 Dec 2011

I have HP and Canon printers, and find compatible print cartridges far cheaper, and they seem to work just as well, depending on the supplier.

HP support as dropped considerably, and I have a Photosmart C3180, which as a software problem. HP suggested using another printers download, which seemed to work for a short time. Eventually I gave up with HP support and replaced the C3180 with a Brother DCP-135C, which I now find to be a far superior machine with compatible printer cartridges costing about 50p each (LC-970 B/Y/C/M colours per machine). The extra bonus on the Brother was the 12 month warranty, was extended to three years for free on registration.

  SURVEY 16:00 08 Dec 2011
Answer

I do wonder about HP. For some time their 'support' has been hopeless and that is why I decided not to order a laptop from them.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Shadow of the Tomb Raider review

Julian Glander recreates your art school experience in quirky video game Art Sqool

iPhone XS vs iPhone X: What is the difference?

TV & streaming : comment regarder la Ligue des Champions 2018-2019 ?