My wife's hp desktop is not responding to what was 'normal' before, it appears to be Avast anti virus and or Avast secure browser that are causing the problem. Just a couple of examples, cannot delete any avast files, left mouse click will not work, but, right click will if return key is pressed my wife has found some keys to get round some of the problems , the rest of the problems are weird to say the least, the big problem is she has a very large number of craft files in the download folder which have to be saved, so, how can we clear everything but keep these files, until we buy another computer as we have tried everything to resolve this, I have never come across these weird problems before.
Unfortunately System restore has not been running.
Sorry for the way I have tried to explain the problem, I am feeling shell shocked with going round in circles. If you have any questions please tell us, although we would just like to save the craft files, the desktop can be disposed of.