HP Deskjet 1220c print problem

  the old man 19:31 26 Apr 2006
Locked

Our work printer can print out documents from our new Dell PC on A4 paper, but fails to print at all when attempting A3. Hooked up printer to old computer, prints out A3 with no problems. When the print error comes up on new computer, the printer sometimes feeds paper through and then asks for more paper to be added, despite the fact that there is already paper in the tray!

  the old man 11:21 30 Apr 2006

anyone???

  Taff™ 12:06 30 Apr 2006

It`s probably a driver issue. Have you loaded the drivers onto the Dell PC?

  the old man 09:59 01 May 2006

All the drivers are fine and correct and upto date. it was working fine a couple of weeks ago. printing A3 no problem on this machine. Now it won't, but will when connected to another computer.

  961 10:09 01 May 2006

Delete printer from device manager and uninstall all drivers

When restarting computer system will find printer and ask for drivers which can be installed from original cd or copy of later downloaded drivers burned to cd

You could also try, if all else fails, loading the printer drivers from the old computer onto the dell

  Taff™ 10:10 01 May 2006

Try removing the printer from Control Panel>Faxes and Printers. Try this driver from HP. click here Hope that link works!

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