HP all-in-one install error 1311

  parkz67 21:52 09 Dec 2003

i'm a novice pc user who recently purchased a 'hp psc 2179 all-in-one' my problem is when trying to install the software it gets as far as 54% then stops and i receive a message saying Error1311.Source file not found:D:\Setup\Data.Cab.
Verify that the file exists and that you can access it
Then when i come out of that there's another message saying
msiexec.exe-i aiosw.transforms=1033s.mst-1*
Fatal error during installation
Any advice would be gratefully accepted

  madPentium 23:20 09 Dec 2003

Can you copy the cd to your hard drive (room permitting) to see if it can read the cd ok. Then maybe try running the setup from the hard drive.

  plsndrs3 23:24 09 Dec 2003


Form HP's own site

click here

  parkz67 03:16 10 Dec 2003

wot a star player bin pulling my hair out for two weeks, been back to shop been on hp's site nearly had hammer out but copied cd onto my hard drive and roberts your dads brother ! nice one!

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